At PindiPop, we want you to love what you buy. That’s why we’ve made our return and exchange process simple, fair, and transparent:
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Cash on Delivery (COD) is available for all orders—pay only when your package arrives.
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You can refuse the package upon delivery if you no longer want the item—no charges apply.
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Already accepted the order? You can request an exchange within 3 days of delivery.
- To be eligible for an exchange, items must be unused, in original packaging, and in resellable condition.
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Items must be unused, undamaged, and returned in their original packaging to qualify for exchange.
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Used, damaged, or altered products are not eligible for return or exchange.
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Products bought during sale or clearance events are non-returnable and non-exchangeable.
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Return shipping costs (if applicable) are to be borne by the customer unless the item is defective or incorrect.
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For faster processing, always include your order ID, a photo of the item, and reason for exchange when contacting us.
We’re here to help—reach out to our support team for a smooth and friendly resolution every time!
